Exact Macola

Welcome to the New World of Exact Macola

Did you ever walk purposefully into another room and forget what you came for? It happens to me all the time. My pantry is less than 20 steps from my kitchen, and yet, 9 times out of 10, I open the door, step in and wonder what I came for. I wind up stepping out, looking back into the kitchen to see what I was doing. Usually that will trigger my memory. It’s gotten worse with age, but I’m not that old. It happens to all of us. When something we need is not visible and clearly within reach, it’s easy to get distracted and lose track of what you’re looking for.

It’s bad enough when you’re puttering around the house or making dinner. It’s even worse when it happens when you’re sitting at your desk at work. You get a call or an alert on your smart phone, or something doesn’t look quite right on that report you’re scrolling through, or you’re preparing to present performance results to your boss and you need to dig a little deeper. You have a question in mind but even though you know the answer is buried someplace in your enterprise data, it’s not immediately visible and clearly within reach. If you have to hunt and peck, traversing a series of menus, to find what you’re looking for, it’s easy to be distracted along the way. Sometimes you wind up going down a rat hole and 2 hours later, you realize you still haven’t answered your own question. No wonder the days just seem to get longer and longer.

This is clearly the problem Exact Macola is trying to solve in its newest version of Workspaces. A Workspace in Exact Macola 10 gathers together all the data you might need to perform a process, make a decision or monitor performance… in other words, to do your job. Some will come right out of the box. But because your role in your organization and your job is unique, new Workspaces must be easily constructed and standard Workspaces must be easily tailored.

Exact Macola describes Workspaces as “one of the most unique and powerful pieces of Exact Macola 10 – allowing personalized role-based views of your business information and creating a natural and intuitive experience.” I came into the Exact Macola Evolve conference last year with a pretty favorable impression of this technology and that impression became even more favorable as I watched the “Dueling Developers” session this year, which pitted a senior consultant (Thijs Verberne) against product manager David Dozer, in creating Workspaces on the fly as the audience watched.

That exercise proved development was fast and easy. But how does this keep users from wandering into the pantry and forgetting what they came in for? A new feature of Workspaces 2.0 is the ability to add Workspaces menus to transaction screens and/or perform transactions directly from Workspaces. Do you have a job where you spend the majority of your time in transaction screens (e.g. you’re a buyer researching and creating purchase orders)? You can stay there all day doing your primary job, but when you need to do some further investigation, (right from a transaction) you can bring up a Workspace from a pull down menu and it appears as a popup. This feature alone drew a huge round of applause from the audience.

Or maybe you are a manager that prefers to monitor status of a series of key performance indicators (think dashboard). But occasionally you need to perform a transaction like approving those purchase orders or requesting a change. You can stay in your dashboard-like Workspace, and attach a drop down menu (or 2 or 10) that allows you to divert and run a transaction without ever leaving your preferred space.

Marry these two features together and you don’t have to worry about anticipating all your needs up front. Get the basics set up and let your work naturally direct the evolution of your Workspaces. At first you might not think you would ever have a need to go directly to a transaction. But sure enough…. No problem, it can be added in minutes (really!)

While Workspaces 2.0 was (in my mind anyway) the highlight, it is not the only innovation that has been delivered by Exact Macola over the past year. Here are some other areas the team has been working on:

  • Phase 1 support for IFRS
  • Workflow conditional statements (rules, if-then statements, more control and flexibility)
  • Financial consolidation across divisions
  • Business Intelligence delivered through a partnership with Qlik, but sold by Exact under the Exact Insights brand
  • Forecast Pro integration
  • Avalara integration
  • New web services and some underlying architectural changes

All this innovation (and more to come) seemed to infuse a new energy and vibrancy into the Exact Macola community and created more urgency for those still running older solutions like Exact Progression or the Enterprise Suite (ES) to upgrade/migrate to the newer Exact Macola 10.

Not only has the Exact Macola team been delivering innovation at a much accelerated pace, it has also been responding to several trends in the market today. Beyond those features listed above, Exact Macola has been working on full web enablement and the overall user experience. In addition to Workspaces, the company has renewed its focus on ease of use, bringing in experts to help deliver a more natural user experience (UX). This includes both the access anytime, anywhere convenience of the cloud, as well as more mobility. After delivering mobile functionality on iOS last year, it added Android this year. And it has been delivering more analytics, as well as a more end-to-end integrated solution.

Indeed these are exciting times for Exact Macola and its customers. But for those still running those older solutions (Progression and ES), the excitement might soon fade, unless of course they decide to make the leap forward. I would strongly encourage them to do so.

Tagged , , , , , , , , ,

Exact Macola, Reinvented

I recently had the opportunity to attend Exact Macola Evolve 2015. The theme of the event was “Dare to do!” While “dare to dream” is a common motivational message, this variation is reminiscent of Yoda of Star Wars fame, who said, “Do, or do not. There is no try.” yodaAlong those lines, the opening keynote featured Alison Forsythe, new Managing Director (MD) of Exact Macola, getting out of her comfort zone. Her team’s efforts to get her to jump out of a plane were thwarted by weather delays, so instead Alison got into an acrobatic airplane and took over the controls. Motivated by the thrill, she did a daring “fly by” and then asked to do another… and another… and another.

I hadn’t heard much from Exact over the past three years, so it was great to finally catch up. One of the reasons I hadn’t heard much was because there hadn’t been all that much going on… at least not until recently. Exact Macola is one of five (fairly) independent business units of Exact, a global company headquartered in the Netherlands, with 1,550 employees in 15 countries around the world. April 2013 was a turning point for Exact Macola and the beginning of a transformation led by Exact Macola’s daring new MD, Alison herself.

At the core of that transformation is a focus on exceptional customer service, brand revitalization and a cultural shift that has led to talent acquisition (that is still on-going), a strong partner strategy and renewed efforts in product development. Those efforts have paid off, with accomplishments including:

  • Five consecutive quarters of meeting goals
  • Year over year license revenue growth of 46%
  • An increase in partner revenue of 72% year over year
  • A new release of the product (Exact Macola 10), just 14 months into the transformation, after years with no major updates
  • Commitment to releases twice a year
  • The commencement of a major rewrite of the core ERP functions as Microsoft .NET objects (think browser-based screens, mobile apps, and custom apps designed by partners and customers)

Combine these major accomplishments with the theme, and the message to Exact Macola customers is quite clear. It is time to get out of the comfort zone of older products like Exact Progression and Exact Enterprise Suite (ES) and move forward with Exact Macola 10.

Dan (J.D.) Griffin, Director of Product Management at Exact Macola, drove this point home with an analogy. He told the story of how he and his cousins transformed the television viewing experience of his 96-year old grandmother by replacing her old console TV with a new flat panel LCD HD model. Needless to say, Grandma was pretty blown away by the experience. Content with her older model, she never even knew what she was missing until she saw her programs in high def.

Unfortunately, many current Exact Macola customers are still watching ERP on the equivalent of an old console TV. The challenge for Exact Macola will be to educate these customers on what they have been missing. These customers might want to start that education process with some research of their own, perhaps starting with Mint Jutras’ blog series on ERP, The Next Generation: The Final Frontier? We’re also working on a sequel to that series: Can Next Generation ERP Awaken the Force? While ERP might not have supernatural powers, it can provide better visibility and quicker reflexes and awaken you to new potential.

Some of that new potential of Exact Macola 10 includes browser-based workspaces, business process management and business activity monitoring (think workflow and event management) and access to ERP data and functions from mobile devices. If you are running Exact Progression or even an older version of the Enterprise Suite (ES), you might not know what you are missing. But don’t take my word for it. Contact your account representative at Exact Macola and ask for (demand) a demo. And ask yourself: do you really want to stay here?console TV

Tagged , , , ,